- Cape Town, South Africa
- June 23, 2020
Education
Units:
Introduction to Agile Project Management
The Agile Project Management Environment
Value-driven Delivery and Stakeholder Engagement
Adaptive Planning in Agile Projects
Facilitating High-performance Teams
Continuous Improvement: Product, Processes, People
Quality and Risk Management
Agile Project Management frameworks in
Business
Project Resources 4
Project Management Process 4
Project Quality 4
Project Accounting 4
Strategic Management 4
Project Research 4
Entrepreneurship 4
Operational Research 4
Subjects:
Finance and Payments I
Finance and Payments II
Introduction to International Trade
International Communication
Export Administration I (Distinction)
Export Administration II
International Trade Law I
International Trade Law II
International Economics
International Marketing I
International Marketing II
Export Management
Export/International Trade Strategy (case
study)
Experience
- Responding to customer queries by
telephone, email, and online chats
- Processing pertinent information into
relevant databases
- Completion of tasks assigned during shift
- Customer relationship building and
management as well as cross selling of
products and services
- Processing and taking ownership of all
incoming and outgoing contacts in a
multimedia environment
Team 2IC
- Manage and structure shift.
- Perform Service Leads role when he is not present.
- Prioritize and delegate tasks for completion.
- Complete additional ad-hoc activities from Brand Retention Marketer.
- Complete and conduct handovers for the new team coming onto shift.
- Point of call for inter-departmental communications