- Gauteng, South Africa
- February 9, 2021
I am a motivated professional with decision-making proficiency and extensive Fashion, beauty, home and customer service manager experience. Currently doing BCOM in Marketing and Management Science with IMM Graduate school. I have diploma in Marketing Management with Nelson Mandela Metropolitan. Marketing communications with a specialisation in Brand Management with AAA.
I have recently been appointed to work with our head office on gender base Equality representing the entire Gauteng. I believe that my professional background and industrialist drive make me an ideal candidate.
As a person who thrives in high-pressure and fast-paced situations, I strive for positive results through the application of my abilities in budgeting and merchandising. Additionally, I possess expertise in competitive analysis and an aptitude for optimizing performance and motivating colleagues. In any position, I am able to visualize success and identify innovative and effective strategies for achieving it.
I have artfully balanced workplace objectives and productive relationships, inspiring strategies and insightful suggestions to achieve a competitive business edge. My leadership and customer service strengths have enabled my professional growth.
As you review my resume, you may notice a brief gap in my work experience. I resigned from my previous position to relocate across country to accommodate a new career opportunity for my spouse. While managing the logistics of my move, I studied with AAA, the industry news, trends and events to keep my knowledge current.
Education
marketing
Experience
• Ensure departmental sales in line with budgets
• Maximize selling via selling space, displays, layouts, commercial sales plans, demos, etc.
• Drive stock availability and ensure Clothing, Beauty and Home stock inventory processes are implemented in allocated area
• Ensure shop keeping disciplines are continuously in place in allocated department. This includes: ticketing; adjacencies; rack alignment; hangers; hygiene and cleanliness; replenishment; sample trolley; merchandising principles; stockroom disciplines; product quality; proportionality; availability.
• Ensure the delivery of a consistent customer shopping experience in line with the agreed service levels
• Maximize promotional and special events sales
• Conduct weekly risk documentation
• Ensure timeous replenishment of stock
• Implement and monitor all departmental activities
• People management – staffing, performance management, training & development, employee relations
• Minimize and Manage shrinkage
• Ensure that all safety and security rules and regulations are adhered to
• Deal with customer complaints and queries